We can only deliver within the mainland UK on this website. We do deliver anywhere around the world, but you need to contact us with your requirements so we can quote you for delivery. * Please see below for specific information on international deliveries. For UK delivery we do not, as standard, guarantee delivery times but we aim to deliver most items within 2-3 working days provided they are in stock. We cannot leave parcels without a signature, so please leave an alternative address in the comments section so we can deliver if you are not at home.
For items weighing less than 2KG, these are normally sent by Royal Mail First Class Signed for service.(Standard delivery charge) This is a tracked service with signature required and normally will take 24 hrs. However this is not guaranteed and can take longer at certain times. (Mainland UK only. Orders to Northern Ireland, some regions of Scotland and the Outer Islands will take longer.) Please select Standard delivery service.
All items over 2KG are shipped by courier and are guaranteed to be delivered within 24 hours for mainland orders or 48 hours for Northern Ireland, some regions of Scotland and the Outer Islands. We also use Royal Mail Special Delivery service for items below 2KG in weight which will guarantee your item will arrive by 1pm the following day (Mainland UK) . For either of these options, please select the Express delivery option. If in doubt, please do call to discuss the options available.
We aim to despatch all goods from our warehouse within 1 working day of the receipt of the order. Occasionally at exceptionally busy times this may take a little longer. For orders that are over 2kg in weight and require shipping via courier, these will generally be dispatched the following day unless we can book the parcel in before the cut off time that is required.You will be notified by email if it is anticipated that delivery will take longer than our stated time. If you have any questions about the delivery of your order or require your order by a specific time then we advise that you contact us to check beforehand, please email [email protected]
If you have specific delivery requirements please email [email protected] to discuss them.
As the size and weight of our items can vary significantly, we cannot process international orders through our website as we prefer to only charge what it actually costs us to ship them and the cost is based on the size and weight of the parcel! To get an accurate cost for shipping, we ask that you e-mail the list of item/s you are looking at purchasing to us [email protected] with the country where you would like them to be shipped. We can then weigh them and send you a full breakdown of the cost of shipping and expected shipping time, the cost of any items with VAT reduced (if applicable) and you can then decide whether you wish to proceed with the order. If you do wish to proceed, we then forward an invoice via PayPal to your e-mail address which you can then pay by whatever means you prefer. Once payment is received, we will ship the items within one working day of receiving payment and forward the tracking details so you can follow the progress of your parcel.
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